How to Configure Email Sending in Brixus365: A Step-by-Step Guide

Why Proper Email Setup Matters

Before you send your first campaign through Brixus365, there is a critical step that separates emails that land in the inbox from emails that land in spam: configuring your sending domain and sender addresses.

Skipping this step — or getting it wrong — means inbox providers like Gmail, Outlook, and Yahoo have no way to verify that your emails are legitimate. The result? Your carefully crafted campaigns get flagged, quarantined, or silently dropped.

The good news: Brixus365 makes this process straightforward. The platform generates every DNS record you need, gives you copy-to-clipboard buttons, and verifies everything with a single click. This guide walks you through every step, with visuals.

Before You Begin

You will need three things before starting:

1. A Brixus365 account with access to the Settings page. If you are on a team plan, make sure your role has permission to manage email settings.
2. A domain you own (e.g. yourdomain.com or a subdomain like mail.yourdomain.com). We strongly recommend using a subdomain dedicated to marketing email — it isolates your marketing sender reputation from your corporate email.
3. Access to your DNS registrar (Cloudflare, GoDaddy, Namecheap, Route 53, etc.). You will need to add a few records there.

Step 1: Adding Your Sending Domain

Navigate to Settings, then Email Setup in your Brixus365 dashboard. Under the Domains tab, click “Add Domain”.

Enter your domain name (e.g. mail.yourdomain.com) and optionally check “Set as default sending domain.” Click Add.

Brixus365 will immediately generate all the DNS records you need. You will see them displayed in a table with the exact host name, record type, and value for each one. Every value has a clipboard button — no manual copying required.

app.brixus365.com

Step 2: Configuring DNS Records

This is the most technical step, but Brixus365 does the hard work for you. You just need to copy the records from the dashboard and paste them into your DNS registrar. Here is what you will be adding:

How to add the records

1. Open your DNS registrar (Cloudflare, GoDaddy, Namecheap, etc.) in a new tab.
2. Navigate to the DNS management page for your domain.
3. For each record shown in the Brixus365 dashboard, click the clipboard icon to copy the value, then create a matching record in your registrar.
4. Pay close attention to the record type (TXT vs CNAME) and the host/name field. Getting these wrong is the most common source of verification failures.
5. Save all records. DNS propagation typically takes 15 minutes to 48 hours depending on your registrar and TTL settings.

Step 3: Verifying Your Domain

Once you have added all DNS records at your registrar, go back to Settings, then Email Setup in Brixus365 and click “Verify Domain” next to your domain.

Brixus365 will run DNS queries to check each record. You will see a detailed breakdown of which records passed and which failed:

• DKIM — All 3 CNAME records must resolve correctly.
• SPF — The TXT record must include amazonses.com.
• SES Verification — The verification TXT record must be present.
• DMARC — Recommended but not required for verification to pass. You will see a warning if it is missing, not a failure.

If all required records pass, your domain status changes to Verified and you can proceed to adding sender addresses. If anything fails, the dashboard will tell you exactly which record is wrong or missing.

Step 4: Adding Sender Addresses

With your domain verified, you can now create sender addresses — the “From” addresses your recipients will see. Navigate to the Sender Addresses tab under Email Setup.

Click “Add Sender” and fill in:

• Email address — Must use your verified domain (e.g. hello@mail.yourdomain.com).
• Display name (optional) — What recipients see as the sender name (e.g. “Sarah from Acme”). If blank, only the email address is shown.

After clicking Add, Brixus365 sends a verification email with a 6-digit code to the address you entered. This confirms that the mailbox exists and that you have access to it.

Setting a default sender

Once verified, you can mark any sender as your default. The default sender is pre-selected whenever you create a new campaign, saving you a click every time. You can always override it per campaign.

You can create as many verified senders as you need — different senders for newsletters, transactional emails, promotional campaigns, and so on.

Best Practices

Getting your domain and senders configured is the foundation. Here are a few practices that will help you maintain strong deliverability from day one:

Use a dedicated sending subdomain

We mentioned this earlier, but it bears repeating. A subdomain like mail.yourdomain.com creates a clean separation between your marketing reputation and your corporate email. If a campaign triggers spam complaints, your company’s day-to-day email remains unaffected.

Set up DMARC reporting

Even though DMARC is listed as “recommended” rather than required, you should absolutely set it up. Start with a p=none policy to monitor without enforcement, then tighten to p=quarantine or p=reject once you are confident in your authentication setup. The rua tag lets you receive aggregate reports about who is sending email using your domain.

Use descriptive display names

Instead of sending from a bare email address, use a display name that builds trust: “Sarah from Acme” performs better than “noreply@mail.acme.com”. A real human name or your brand name tells the recipient who you are before they even read the subject line.

Create purpose-specific senders

Consider separate sender addresses for different types of email:

• newsletter@mail.yourdomain.com for regular content
• hello@mail.yourdomain.com for promotional campaigns
• updates@mail.yourdomain.com for product updates

This gives recipients the ability to filter and organise your emails, and it helps you track engagement by sender address.

Do not use noreply@ addresses

A noreply@ address signals to recipients (and spam filters) that you do not care about two-way communication. Use a real, monitored address that can receive replies. Even if most replies are auto-responders, the ones that are not are valuable feedback from your audience.

Troubleshooting

Most setups complete without issues, but if you hit a snag, here are the most common problems and their solutions:

Frequently Asked Questions