Reports
Reports is where all your generated exports land — campaign recipient lists, workflow enrollment exports, and more. Download them here or go back to the source to regenerate.
Open Reports from the left sidebar.
What lands in Reports
Any time you trigger an export — like Export CSV from a campaign’s Recipients tab — the job runs in the background and the result appears here. Reports aggregates exports from all three apps:
| Source | What it generates |
|---|---|
| Marketing | Campaign recipient exports |
| Workflows | Enrollment exports |
| Connect | Conversation exports |
Use the Source filter in the top-right to narrow the list to a specific app.
The table refreshes automatically while any report is still being generated — no need to reload the page.
The report table
| Column | What it shows |
|---|---|
| Report Name | The export type and source (e.g. “Campaign Recipients Export”) |
| Source | Which app generated it: Marketing, Workflows, or Connect |
| Status | Current state — see status values below |
| Created | When the export was requested, in your account timezone |
| Expires | When the download link stops working — 7 days after the report is ready |
| Actions | Download (ready reports) or Go to source (failed / expired) |
Report statuses
| Status | Meaning |
|---|---|
| Pending | Export requested — queued for processing |
| Processing | Being generated now |
| Ready | Done — download is available |
| Failed | Something went wrong. Click Go to source to re-trigger the export. |
| Expired | The 7-day download window has passed. Click Go to source to regenerate. |
Downloading a report
Click Download on any Ready row. The file starts downloading immediately.
If a report has failed or expired, the row shows Go to source instead — click it to return to the campaign, workflow, or conversation that generated the export and trigger a fresh one.
Deep-linking. When you trigger an export from within an app (for example, from a campaign’s Recipients tab), the confirmation dialog links directly to the specific report row. Use that link to jump straight to the download without searching the list.
What’s next
| You want to… | Go to |
|---|---|
| Trigger a recipient export from a campaign | Read your campaign results |
| See analytics across all your campaigns | Spark Analytics |
| Group related campaigns together | Campaign Groups |
Your data, your way — download recipient lists in one click.
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